Our mission

Our Mission: Infant Crisis Services provides life-sustaining formula, food and diapers to infants and toddlers in times of crisis… because no baby should go hungry.

Missions are ironic things. On the one hand, they show you can dream, imagine and think globally. On the other hand missions keep you focused, dedicated and true. At Infant Crisis Services our Mission is exactly that - ironic. We employ our mission to help us think of all the possibilities we can imagine, AND we use it to narrow down those possibilities to realities. There isn’t a day that goes by that the staff, board or volunteers don’t use the Mission as a guide to serving clients, interacting with donors, recruiting agencies, accepting in-kind donations or even spreading the word.

Because our Mission includes BIG concepts like “in times of crisis” and “no hungry” and “life-sustaining”, we are able to think BIG. We are allowed to dream about, imagine and create all the ways we can make a difference in someone’s life. As a result, we never have a shortage of ideas for giving back to the community. Ideas can range from a shelter for homeless families, to opening new branches, to a community center to house more agencies, to a mobile unit. Not all of these dreams become realities, but without them, we couldn’t visualize the future for Infant Crisis Services. The scope of Infant Crisis Services’ Mission, gives our stakeholders permission to be passionate about doing good work, but it also establishes boundaries that allow good work to be accomplished.

It’s the boundaries that take our ideas from dreams to realities. The words “formula, food and diapers” and “infants and toddlers” and “baby” tell us what to do. They keep us focused, dedicated and true to a particular “good work.” It’s these words that bring us back down to earth and let us ask the important questions. Do these dreams accomplish the goals of feeding and diapering the most helpless in our community? If we can answer yes to that question, then the idea is worth exploring. If the answer is no, then we have to let that dream go so we can use our resources to do what our Mission tells us to do.

If we examine the ideas above, you can see that some of them go beyond what our Mission states we can do. For example, building a shelter for homeless families is a worthy and much-needed cause by providing shelter in a “time of crisis”, but it does something other than feed. It shelters. So while we may still remain passionate about this dream, we have to funnel our resources to a more “mission relevant” dream. For example, opening Infant Crisis Services branches throughout the community is a dream that when analyzed further, fits all the criteria of our Mission. The branches fit into our boundaries of feeding and diapering more infants and toddlers as well as fulfill the global concepts of times of crisis, life-sustaining and no hunger. So once this idea passed the “mission test,” we were able to put manpower and donations behind making it happen.

I am proud to dedicate my time and resources to such an amazing cause, but I am especially honored to be involved with an organization that believes in its mission and lets that mission be its guide in every action and every decision.

Katherine W. Buxton
President of the Board of Directors
Board Member since 2009